i.

ii.

A1

Hi Marco,

Thanks for the revised quote. To be honest, we were expecting something closer to the figure we discussed in June. I'd hate for this to stall over 8%. Could you have another look?

Best,
Elena
A2

0
0

A3

"I understand. Let me be direct: we have another quote 8% below yours. I'd rather work with you. Help me justify that internally."

01

02

03

04